Question 1

Is the editing done by real people or AI?

Accepted Answer

Real human editors handle every photo. We use AI only as a helper — not a replacement. Your pictures deserve better editing than automation alone.

Question 2

Are my photos safe and private?

Accepted Answer

We never share or publish customer photos — even with permission. Every image is edited by our in-house team under strict confidentiality.

Question 3

Do I own the edited photos?

Accepted Answer

The edited photos are 100% yours. We don’t claim any rights or ownership of your original photo or our edited images.

Question 4

Can I ask for a revision?

Accepted Answer

Your photo editing order includes free revisions within 14 days. If the edit isn't right, we'll revise for free.

Question 5

What if I am unhappy with your edited photos?

Accepted Answer

If you’re not happy with the edited photos, we’ll revise it for free — or refund you in full. No risk, no stress.

Question 6

Can I delete my photos or close my account?

Accepted Answer

You have full control over your data. You can request to delete your photos, editing history, and account data from our privacy-first photo editing system.

Question 7

Can you remove or change the background in a photo?

Accepted Answer

Yes, we can change photo backgrounds — from rooms to beaches, streets to fantasy scenes. Our real editors handle the details so you don’t have to.

Question 8

Do you accept RAW files like CR2 or NEF?

Accepted Answer

We accept most RAW file formats directly from modern cameras. RAW files preserve maximum detail and give our editors the best material for top-quality edits.

Question 9

What if I can’t explain what I want clearly

Accepted Answer

You don’t need to speak like a trained photo editor. Just show us some reference images or describe the feeling in your own words.

Question 10

What types of photos do you accept for editing?

Accepted Answer

From portraits to products, boudoir to cosplay — we edit almost any kind of photo, as long as it’s legal and respectful.

Question 11

When would my order be rejected?

Accepted Answer

If your photo editing order goes beyond our scope — illegal, harmful, or technically impossible — we’ll cancel it with a full refund.

Question 12

Do I need to prepare anything before I upload my photo?

Accepted Answer

No prep needed. Just upload your photo and tell us what feels off — we’ll handle the technical editing part and make your photo look right.

Question 13

How long does photo editing take?

Accepted Answer

Most orders are edited and delivered within 24 hours — even faster for small jobs. You'll see an estimated turnaround time before you pay.

Question 14

How will I receive my edited photos?

Accepted Answer

Once your photos are edited, you’ll get an email shortly. Just click the link to view & download them, or ask us to send them directly by email attachment

Question 15

What’s a reference image and when do I need one?

Accepted Answer

Reference images help our editors know what you want — a certain look, color, or composition for your photos. Upload them anytime at no extra cost.

Question 16

Can I get faster delivery for photo editing?

Accepted Answer

Most photos are edited within 24 hours. Have a tight deadline? Let us know — we’ll prioritize your order whenever possible.

Question 17

I can’t log in — what should I do?

Accepted Answer

Check your browser and password first. Still stuck? Send us a screen recording — a real human will help you right away.

Question 18

Why pay per photo when AI apps offer unlimited edits?

Accepted Answer

AI photo editors seem cheap — but you’ll spend a lot of time tweaking and testing to get it right. With us, real professionals handle everything for you.

Question 19

What happens if I choose the wrong service?

Accepted Answer

If you picked the wrong editing option — we’ll automatically adjust it, refund the difference, and you only pay for the editing service that you actually need.

Question 20

Why was my credit card declined?

Accepted Answer

We use Stripe to process all credit card payments, so we don’t see why a card fails. Try another card or use PayPal instead.

Question 21

Can I pay without PayPal or a credit card?

Accepted Answer

We accept PayPal and credit cards for individual photo editing orders. Business clients can use via ACH (US) or Interac (Canada) for bundle credits over $1,000.

Your photos matter. We treat them that way.

We're not an AI app — every photo is handled by professionals, and every answer here is designed to help you get what you really want.

Privacy & Trust

Supported Edits

Workflow & Delivery

Payment & Value