Help Center

Can I ask for a revision?

Last updated: 2026-11-12

Short Answer:

Yes — revisions are free within 14 days after delivery.


You’re never stuck with a result you don’t love

If something feels off, just request a revision. It’s free, fast, and handled by the same editor who worked on your photo — so they already know the context.

You can request revisions directly on our website within 14 days after delivery. That time window helps us stay organized and ensure quality follow-up.


What a free revision covers

A free revision brings the photo closer to what you first asked for. The request needs to follow your original instructions and be clear and technically possible.

A change of direction is a new job. If you asked us to tidy up a cluttered background and now want the whole background replaced, that is a new request, not a revision. The full rules are in our Revision Policy.


Revision tips for the best results

  • Be as specific as you can — even a few simple words like “this is too dark” or “make that smaller” help a lot
  • Feel free to upload a sample image if that’s easier than describing it
  • You can mark up the photo with arrows or notes using any tool you like — we’re flexible

Bottom line?

We’re not satisfied until you are. Every photo includes this safety net, because we believe great results require great communication — and second chances when needed.


Still have questions? Contact us anytime — we're here to help.