What if I am unhappy with your edited photos?

Last updated: 2026-11-12

Short Answer:

If you’re not happy with the result, request a free revision. If that still doesn’t fix it, you can ask for a refund within 14 days after your order is closed.

When things don’t look quite right

Even with the best intentions and skilled editing, sometimes the first version of your photo might miss the mark. That doesn’t mean the process has failed — it just means we haven’t nailed your vision yet.

And we’re not here to argue about taste. We’re here to make it right.

Start with a free revision — it usually solves the issue

Every order comes with free revisions. If something doesn’t look right — maybe the background isn’t quite what you imagined, or the skin retouching feels too strong — just request a revision directly on your order page. You can leave notes like “please make it more natural” or even upload a reference image to show what you mean.

Remember: your editor is a real human. They may have misunderstood your intent, especially if your original instructions were brief or open to interpretation. In most cases, one thoughtful revision is all it takes to fix things.

Still unhappy after trying?

If you’ve gone through a revision or two and still feel that it’s not working, you can ask for a refund, in part or in full. No long forms. No blaming. Just send us a quick message here and we’ll take care of it.

Refund requests are accepted up to 14 days after your order is closed, whether you approved it yourself or it closed automatically. The details are in our Terms of Service.

Refunds go back to your account as credits by default. If you’d rather not keep the credits, tell us and we’ll refund them to your card or PayPal.

We don’t want you to pay for something you can’t use.

Why we offer this guarantee

We’ve been in this business since 2007. We know that creative work can be subjective. That’s why we back every order with a 100% satisfaction guarantee.

This is not just about quality — it’s about fairness, respect, and trust. You should never feel stuck with results you’re unhappy with.