What happens if I choose the wrong service?

Last updated: 2025-07-14

Short Answer:

“If you choose the wrong service, we’ll fix it — whether that means issuing a refund or adjusting the scope.”

Don’t worry — we’ve got you covered

Mistakes happen. Maybe you picked the wrong service, paid for more than you needed, or chose something too basic for your photo’s complexity. Whatever the case, we’ll take care of it.

Our editors review every photo manually before editing. If we notice a mismatch between what you ordered and what’s actually needed, we’ll step in.

Paid too much? You’ll get money back automatically

One of the most common mistakes is choosing a premium service for something that only needs light edits. In these cases, we automatically downgrade the service and refund the difference — often within just a few hours.

You don’t need to ask or explain. It’s just how we do things.

Paid too little? We’ll pause and contact you

If the editing you requested clearly goes beyond the service level you selected, we’ll pause the order and send you a quick message . You can then choose to upgrade or cancel — no pressure.

This way, there are no surprise charges or skipped steps. You’re always in control.

Why we do it this way

Most photo editing services either ignore this issue or force customers to repurchase the whole order. We do the opposite — because trust matters more than a few extra dollars.

You only pay for what your image actually needs. Nothing more.

Still unsure what to choose?

If you’re ever uncertain about which service fits your image best, just send us a message before placing your order. Or go ahead and upload — we’ll sort it out either way.