What if my photo needs more work than one credit covers?

Last updated: 2026-11-11

Short Answer:

There is no service level to get wrong. Each photo you send us to edit is 1 credit (US$8). If a photo needs more work than that covers, we ask you before we start.

One price, no service levels

You don’t pick a plan or a tier when you order. Each photo you send us to edit costs 1 credit (US$8), whatever the edit: retouching, removing people or objects, a new background, old photo restoration. Up to 20 minutes of an editor’s work on that photo is included, which is enough for most requests.

Reference photos are free. These are photos that only show us what you want, such as a hair color you like. If a face, a person or a background from another photo ends up in the finished image, that photo counts as a photo to edit too.

If a photo needs more work

The price you see when you order is an automatic estimate based on one credit per photo. Some requests take more: retouching 20 faces in one group photo, or rebuilding a badly damaged print.

When that happens, the editor pauses that photo and messages you with the extra credits before starting. Extra credits are charged only after you agree, and only if your balance covers them. If you say no, that photo is refunded.

Why we do it this way

You shouldn’t have to judge how hard an edit is before you order. That’s our job. Our editors look at every photo before they start editing.

So there are no surprise charges. What you pay is always your decision.

Not sure how many photos to count?

The pricing page has examples. Or just upload your photos and write what you want. We’ll sort it out either way.