Why was my credit card declined?

Last updated: 2025-07-14

Short Answer:

“If your card is declined, please try another card or use PayPal — we can’t see or control the reason, but we’re here to help.”

What to do if my credit card gets declined?

We’re sorry you’re having trouble with payment — we know how frustrating that can be, especially when you’re ready to move forward.

All credit card transactions on our site are securely processed by Stripe.com , one of the most trusted global payment platforms. For your privacy, we don’t see or store any of your card details , and we also don’t receive any explanation when a card is declined.

That means even if you contact us, we unfortunately won’t be able to tell you the exact reason for the failure.

What you can try

  • Double-check your card number, expiration date, CVV, and billing zip code
  • Make sure your card supports international online transactions
  • Try a different card if available
  • Use PayPal instead — you can link a card or bank account inside PayPal and pay with one click

Still having trouble?

If multiple payment attempts fail, feel free to leave us a message. We’ll do our best to assist you, even if we can’t see your payment details directly.

Thank you for your patience — we really appreciate it.

Still have questions? Contact us anytime — we're here to help.